As much as you have heard about Twitter, you may be wondering (as a small business owner) how it can help and how to get started. Well, Twitter is making it easier with their new special online guide, Twitter 101 for Business.
You’ll find helpful web pages, as well as case studies that show how businesses can use the Twitter service.
Twitter is a communications platform that helps businesses and their customers do a number of useful things. As a business, you can use it to quickly share information with people interested in your company, gather real-time market intelligence and feedback, and build relationships with customers, partners and other people who care about your company. As an individual user, you can use Twitter to tell a company (or anyone else) that you’ve had a great–or disappointing–experience with their business, offer product ideas, and learn about great offers.